To ensure that all events hosted by Social27 are safe and inclusive spaces and adhere to the communication policies set by event organizers, users are able to flag chats sent by other users that they deem to be inappropriate, offensive, or abusive.
If one of your event attendees posts content that is continually flagged, you may wish to remove that user's posting permission entirely.
Alternatively, you may want to remove a user's chat posting ability not because of offensive behavior but because you would like some users to participate in an event in an observer-only fashion.
This article explains how to remove a user's ability to post chats. (To learn how to moderate individual flagged posts, check out this article).
To remove a user's posting permissions, log in to the Events Builder and select your event. Navigate to Admin > Users in the left navigation menu and search for your user. Hover over their row in the user list to reveal and select the pencil icon. Turn on the Disable Chat and Moderated Q&A Posting Ability toggle that appears at the bottom of the screen then click Save.
Users who have had their chat permissions removed will not be able to post either chats or post in Moderated Q&A. If they open the chat window, instead of seeing at text entry box, they will see the following message:
If you later determine that you would like to restore a user's chat permissions, return to Admin > Users and turn off the Disable Chat toggle.